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    Frequently Asked Questions
    I like a particular water feature shown on your website.  Can I get a custom version made to fit my location?
    Yes!  We specialize in custom water features.  All of the water features shown can be built to any shape, size or style.  We can also custom design a new style or work with your contractors, architects, designers, and interior decorators to produce a system that best suits your needs.
    Do the bubble walls ship filled with water?
    No.  Due to the weight of water, the bubble walls are shipped empty. 
    What do I fill the bubble walls with?
    Distilled water is recommended to prevent mineral deposits.   Tap water should NOT be used.   
    An automatic water top-off system can be installed if desired, to keep your bubble wall filled.  This can work with a filtertration and deionization system to use the building's existing plumbing to keep the water filled.
    Can I put fish in my bubble wall?
    Most of our bubble walls produce environments not suitable for fish:  The water and air movement is too fast and the space is too narrow.  A fish would have an unhealthy and unhappy life and soon die.
    However, if you are looking for a water feature that includes fish, let us know and we'll make a unit for you that is designed to support fish.
    How long does it take to get my water feature?
    This depends on our current workload, the complexity of the water feature, and materials and finishes required.  Typically we ask for 6-8 weeks.  In needed in a rush, they can be produced faster, though we highly recommend giving us the full time needed to ensure a top-quality product.  Rush orders are 'sold as' is without a warranty.   Very large custom water features may require 2-5 months, depending on the scale and complexity.
    Do I have to refill the water?
    Yes.  The water will slowly evaporated.  Typically the water needs to be topped off about once or twice a month, depending on the size, temperature and humidity.   This is done by pouring the water into the top of the bubble wall.  Access panels or removable caps allow the water to be added.
    How are the water features shipped?
    Smaller units are shipped via FedEx Ground.  Larger units are shipped via freight truck or personal delivery.   Very large units can be more economically shipped in multiple smaller sections which assemble together at your location.  Very large units can also be made as single-piece units, though this typically raises the cost quite a bit.
    Installation services are also available for additional cost.
    What choices do I have for the frame material?
    The frame can be made out of any material you desire.  Prices start out with a black or white acrylic frame.  You can also upgrade to finished hardwoods, stainless steel, granite, marble, or any other material of your choice.  Pricing will vary depending on the style of frame and material type.
    What style frames are available?
    We specialize in custom fabrication, and any style of frame is possible.   The most common frames styles include: wall-mounted, floor-standing, and flush frames (for recessed or inset mounting).   
    The bubble walls can also be ordered 'raw', in which only the bubble wall itself is produced, no frame.  This works well for clients who which to build their own frame or incorporate the bubble wall within their own custom designs.
    We can also produce a unique frame that suits your needs.  Popular examples of this is when the bubble wall is used for a trade show exhibit, retail display or other custom usage.
    What size limits do your bubble walls have?
    We deal with custom fabrication, and have a wide range of resources available to us.  Basically any size water feature is possible.
    A better question is: What size can you afford?
    There are two main pricing factors with large bubble walls:  the acrylic size itself, and shipping costs.    The standard size cast acrylic sheets, from which most of our bubble walls are produced from are 4' x 8'.  The most economical sizes of custom bubble walls should be this size or smaller.   Larger bubble walls can be made in multiple sections which assemble together.  Example, an 8' x 8' bubble wall can be made at lower cost by making two 8' tall x 4'wide bubble panels which assemble flush together, giving the appearance of a single large panel.    It also costs a LOT less to ship and is a LOT easier to handle and install multiple smaller panels rather than a single large panel. 
    Acrylic sheets are also available in large sizes, such as 6'x8', 6'x10' however this will increase the price.  If you are really wanting a large solid panel bubble wall, then we can have the acrylic cast to any custom size possible, however costs and lead time can greatly increase when doing this.  We have worked with acrylic suppliers who provide acrylic for large Seaworld-type aquariums.  Provided the budget is there, any size is possible.
    What type of warranty do you provide?
    We stand by our work, and want each custom water feature to provide the most enjoyment possible for all who see it.  If the water tank ever leaks due to a manufacturing defect, we will repair or replace it, shipping paid by the customer.     Please note: any water feature that is rush ordered and produced in less time than what we recommend is not covered by this warranty.  For this reason, we strongly discourage rush orders for the water features so that we can ensure it is properly designs and built to last. 
     Air pumps and lights are not covered by us, however most of those components are covered by the original equipment manufacturer.      We seek out to use only the best materials and components so that you get the best quality unit.
    How are the bubble walls illuminated?
    Depending on the size and style, halogen or fluorescent lights are used.  They are typically installed below the water tank, though sometimes are installed above or on the sides.  Lights are available with plugs or direct wire.  Wireless remote control units are also available upon request.
    How are different colors acheived?
    The bubble walls may use removable color filters around the lights.   This lets you change the color of the air bubbles.    Dyes can also be placed in the water, changing the color of the water.
    Lights change the color of the bubbles, while dyes change the color of the water.
    Special effects of coloring changing lights or optical illusions of color blending the water with lights and mirrors are also possible, for an extra unique appearance.
    How are the bubble walls cleaned?
    NEVER USE WINDEX OR OTHER GLASS CLEANERS ON THE ACRYLIC!! They will damage it.  The acrylic can be cleaned with a soft cloth with either water or rubbing alcohol applied to the cloth.
    In the event that algae or other growth appears inside the tank, it may be drained, refilled with a few tablespoons of bleach, rinised, drained, and refilled with clean distilled water.   If only distilled water is used and the air pumps are always kept on, the inside should very rarely require cleaning.
    How thick are the bubble walls?
    Typically the bubble walls are about 2" thick overall.  We can make them as thin as 1/2" or as thick as you desire.  A lot of our in-wall bubble panels are made 4 1/2" thick to match the wall thickness.   We specialize in thick-guage cast acrylic panels, with large open spaces for the air and water to flow naturally.
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